Frequently Asked Questions
Everything you need to know about your fitness journey with The Abs Company.
What is the expected delivery time for fitness equipment?
Standard shipping typically takes 5-7 business days. For heavy gym equipment, freight shipping may take 10-14 business days depending on your location.
Do you offer a warranty on your core training products?
Yes, all our equipment comes with a 1-year limited warranty covering structural integrity and manufacturing defects to ensure your workout remains safe and effective.
Can I return a product if it's not the right fit for my gym?
We offer a 30-day return policy for unused equipment in its original packaging. Please note that return shipping costs for heavy items are the responsibility of the customer.
Are your products suitable for both home and commercial use?
Our range includes both 'Home Pro' and 'Commercial Grade' items. Each product description specifies its intended environment and durability rating.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and offer flexible financing options through Klarna and Affirm for larger equipment purchases.
How do I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.